This question is a way for the interviewer to assess your willingness to work in an environment that requires you to be available at all hours of the day. It’s important to show that you’re willing to do whatever it takes to help customers, even if it means working odd hours. When working in a fast-paced environment, it’s important to be able to perform under pressure.

  • Creating fully automated CI build and deployment infrastructure and processes for multiple projects.
  • So, before going on such interviews clear your doubts about the network, infrastructure, and other relevant topics.
  • Experience on Datadog to monitor cloud-scale applications, bringing together data from servers, databases, tools, and services to present a unified view of an entire stack.
  • A) When you use a cloud service – you are utilizing server computers owned, operated, and managed by those companies.
  • When working in a fast-paced environment, it’s important to be able to perform under pressure.

Be prepared for scenario-based questions that involve analyzing, troubleshooting, and providing solutions to technical issues. Questions will be almost exclusively based on your CV and previous work experience, quite similar to the Phone Screen. There may also be some situation-based questions to gauge your motivation for the role and company. In database management, questions on data abstraction and data independence, database objects, multimedia database interfaces, categories of end-users, and use of DBMS in system software are commonly asked.

Licensing or Certifications for

In AWS, the cloud support engineer salary will depend on your skills and performance, which you have demonstrated in the AWS support interview. So, if you expect more salary in your AWS job then answer each and every question asked by the interviewer clearly and confidently. It seems that AWS is the underpinning of a lot of the technology we use today — websites, monitoring, data management, and more. What’s more, the prevalence of AWS cloud support engineers are more in-demand. The AWS Support team is seeking engineers that enjoy solving problems and working directly with customers. This role supports our services that focus on Storage and Content Delivery technologies including S3, SES, CloudFront, Storage Gateway, Elastic Transcoder, Glacier, Snowball and Media Services. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.

aws cloud support engineer

This question is a great way to assess your problem-solving skills and ability to work independently. Your answer should include the steps you would take to identify the bug, research possible solutions and implement them until you find one that works. Whoever invented the phrase “Nice work if you can get it” must have seen the salaries for AWS engineers!

Program Preview: A Live Look at the Cloud Computing Bootcamp

Experience of applying your technical and customer communication skills in a variety of circumstances, supporting a number of varied infrastructures. This role will support a FedRAMP environment so US Citizenship is required. Excellent written and verbal communication, able to collaborate and rally support. Networking topics, including architecture, protocols, virtual private clouds, provisioning, directory service, and troubleshooting tips. Multiple availability zones will surely have at least one AWS region for showing much better and improved functioning to the clients within some faster time.

  • Our business is centered around people and technology and you will have the ability to make a direct impact on customer success.
  • In your answer, describe a specific situation where you helped a client solve their problem or issue.
  • You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.

Configured daily builds, Code coverage and automated test cases in Jenkins and Integrated Jenkins with GitHub private repositories, build Automation tools and Artifact repository for pushing successful build code. Used Maven and Ant as build tool on Java projects for the development of build artifacts on the source code. Configuration Management of 600+ servers in AWS cloud with Ansible and Git. Integrated Jenkins with BitBucket Stash private repositories, build Automation tools , and Artifact repository for pushing successful build code. Configured Splunk on each AWS node and use this monitoring tool to quickly search for Application logs from the servers in cloud for debugging. Provides additional debugging support to the project team during development, production and enhancement work.

Related questions

Cloud-based storage facility allows a user to share or access programming files from multiple systems or devices. This means that you can easily share the desired file among your workers for different purposes. The speed of sharing and accessing would be superior when you prefer the cloud-based storage. Searching for AWS Cloud Support Engineer interview questions and answers to crack the interview in the first attempt? The DMS role supports AWS mobile technologies (Cognito, Device Farm, Pinpoint, etc.) and Serverless technologies (Lambda, API Gateway, Step functions, etc.).

Can I learn AWS in 3 months?

If you are aiming for a specialty certification, I highly recommend earning your AWS Solution Architect – Associate certification first to ensure your foundational knowledge of basic AWS concepts. It took me three months with seven hours/week of study, to pass the AWS Certified Data Analytics – Specialty certification.

Much of the time spent in software development should include working with programming languages such as AngularJS, C++, Java, and Python. Additionally, you should haveexperience in several tech tools and platformslike Hadoop, Kafka, Kubernetes, Redshift, Scala, Spark, and SQL. You should then round out all of the above skills and experience by developing skills in DevOps, Docker, aws cloud engineer and Linux. AWS is the most comprehensive and widely used cloud platform in the world today. Launched in 2006, it includes a combination of Infrastructure-as-a-Service , Platform-as-a-Service , and Software-as-a-Service offerings—175 full-featured services in all. AWS offers its cloud customers useful tools such as computing power, database storage, and content delivery services.

Career Team Hours – In Person and Virtual Appointments

Expertise in Splunk and ELK Monitoring Tool that ensure Open Source IT monitoring, network monitoring, server and applications monitoring. Worked with Ansible playbooks and Packer/Terraform for virtual and physical instance provisioning, configuration management, patching and software deployment. Good Experience on Ansible configuration tool for deployment automation in cloud servers. Expert in deploying the code on Web and Application servers like Apache Tomcat and JBOSS/Web Sphere application server/Web Logic. Well – versed in DevOps principles and Agile software development practices. Extensive experience in the design and implementation of fully automated Continuous Integration, Continuous Delivery, Continuous Deployment pipelines and DevOps processes for Agile projects. • Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.

  • Use examples from previous experience to show that you are capable of handling challenging issues.
  • You may or may not be asked about the basic questions on Cloud Computing and AWS Cloud.
  • OS questions will focus on OOPS, fundamentals of Operating systems.
  • The supporting devices of the internet would be enough to make a better and reliable sharing of internet among plenty of computers.